Shipping
Nothing here sits in a warehouse waiting for you — it is printed after you order it. So an order runs on two clocks: the time it takes to make, and the time it takes to travel.
The short answers
- What does shipping cost?
- Nothing — it is free
- Where do you ship?
- 4 countries
- When do I get tracking?
- When the parcel ships
Each of these is explained below, in the order a parcel happens.
What happens after you pay
Four stages, and your item only exists for the last two of them. The total time is production plus transit — which is why no single number on this page could be honest.
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01
Ordered
You pay, and the order is queued for production. Shipping is free, so the total you approve is the price of what is in your bag — nothing is added.
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02
Printed
Your item does not exist yet. The order goes to a print provider — most are in the US — and is made from scratch for you. This takes 2 to 10 business days.
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03
Shipped
The finished parcel is handed to a carrier and a tracking link is emailed to you. That email is the first moment there is anything to follow.
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04
Delivered
The carrier finishes the journey. Follow it from the tracking email or look the order up on the track page.
What shipping costs
Nothing. Standard shipping is free to every country we deliver to, with no minimum order. Its cost is already in the price of each product, so the price on the product page is the price of the item delivered to your door.
The total you approve at checkout is the total you are charged. An order whose paid amount disagrees with its own total is refused rather than quietly fulfilled, so nothing is added after you have seen the number.
Parcels to Canada, the UK and Australia are imports, and a customs authority can charge duty or tax on higher-value parcels. What applies where is in the shipping policy.
What your bag shows
- Subtotal
- Your items
- Shipping
- Free
- Est. tax
- Calculated at checkout
Shipping stays free at payment. Nothing is taken from your card until you confirm the total.
Open your bag →Where we ship
4 countries for now: the US, Canada, the UK and Australia. Production takes 2–10 business days, then:
| Destination | Shipping | In transit | Typical total |
|---|---|---|---|
| 🇺🇸 United States | Free | 2–5 business days | 4–15 business days |
| 🇨🇦 Canada | Free | 5–15 business days | 7–25 business days |
| 🇬🇧 United Kingdom | Free | 10–30 business days | 12–40 business days |
| 🇦🇺 Australia | Free | 10–30 business days | 12–40 business days |
Printed in the US, shipped from there
Our print providers are almost all in the United States, so a US order is a quick domestic parcel. Orders to Canada, the UK and Australia travel internationally and clear customs on the way, which is why they take longer — the table above gives the honest range for each.
One order, sometimes two parcels
A t-shirt and a mug are not made by the same machines, and often not in the same building. When an order is split across providers each parcel ships from where it was made and carries its own tracking, so one arriving before the other is normal and is not a sign anything went wrong.
Tracking reaches you when the parcel leaves
A tracking link is emailed the moment the parcel is handed to the carrier — not when the order is placed, because until it is printed there is nothing to track. If no tracking email has arrived, the parcel has not shipped yet. You can also look an order up by number.
If something is not right
Three things go wrong often enough to be worth writing down, and all three are fixed faster the sooner you tell us.
The address is wrong
Write to us straight away. An order is handed to the print facility very soon after payment, and once a label exists the parcel belongs to the carrier. A missing apartment number or postcode is the most common reason a parcel comes back.
Contact us →It arrived damaged or wrong
That one is ours to fix. A photograph of the item and of the packing slip is enough for the print facility to trace which press it came off — the returns page explains what happens next.
Read returns →The order could not be fulfilled
A print provider can reject an order after payment — an unreachable address, an item discontinued mid-run. When that happens the order stops there and we get in touch, rather than leaving you waiting on a parcel that was never made.
Contact us →